Privacy Policy
Last updated: March 2026
1. Information We Collect
Aarctic Air Comfort Solutions ("Company," "we," "us," or "our") may collect the following types of information:
- Personal Information: Name, email address, phone number, and mailing address when you contact us, request an estimate, or schedule service.
- Service Information: Details about your property, HVAC system, and service history.
- Website Usage Data: IP address, browser type, pages visited, and other analytics data collected through cookies and similar technologies.
2. How We Use Your Information
- To provide and improve our HVAC services
- To respond to inquiries and service requests
- To send service reminders, maintenance notifications, and promotional offers (with your consent)
- To process payments and maintain service records
- To comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Vercel — Our website is hosted on Vercel, which collects anonymous analytics data (page views, referrers, browser/device information) to help us understand site usage. No personally identifiable information is collected through analytics.
- Zapier — Contact form submissions are processed through Zapier to deliver your inquiry to our team via email and SMS. Your name, email, phone number, and message are transmitted through this service.
- Service providers who assist us in operating our business (e.g., payment processors, scheduling software)
- Equipment manufacturers for warranty registration and service
- Law enforcement or regulatory agencies when required by law
4. Cookies & Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. We use Vercel Analytics to collect anonymous usage data including page views, referral sources, and browser/device information. This data does not include personally identifiable information.
When you first visit our site, you will be presented with a cookie consent banner where you can choose to accept or decline cookies. You can also control cookie settings through your browser preferences at any time.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale of personal information (we do not sell your data)
- Not be discriminated against for exercising your privacy rights
To exercise these rights, contact us using the information below.
7. Children's Privacy
Our services and website are not directed to children under 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: